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Frequently Asked Questions

Data Privacy

Information Handling

How will my personal information be handled?

Will my personal information be shared with any third parties?

Warranty

Warranty, Returns and Refunds

How will my purchased unit(s) be covered under your warranty?

How much time do I have before I can no longer request to return or refund my order?

How do I submit return/refund requests?

Product Damages

Shipping & Handling

Order Processing

How long does order processing take?

Order Confirmation

Can I cancel my order, and how?

Shipping

How long does it take for my order to arrive?

Order Shipment

Payment Processing

Payments

How can I pay for my order?

How long does it take to refund my money?